Solution
To verify a customer, it normally involves multiple steps such as verification of documents, manual data entry, and scheduling problems. NextBigBox integrates all these services, including customer identity verification, OCR, Aadhaar and PAN validation, and e-KYC within one digital process.
Instant digital verification that eliminates the need for manual processing of documents.
No need for paper-based processes, no courier service, and no need to scan the documents.
Identification information will be extracted by the AI automatically.
Immediate authentication against UIDAI Aadhaar and PAN database.
Encrypted channel for every process of the identification verification.
If your company has to perform due diligence on several hundred or thousand customers each month, basic KYC solutions will not be enough. The NextBigBox e-KYC solution is designed especially for high-volume B2B onboarding, which is entirely paperless, compliant and easily integrated.
Receive Your Integration Plan
Differentiate
The term 'e-KYC' generally refers to the act of verifying the customer's identity online. This is done by using government IDs, like Aadhaar or PAN cards. The customer may use either an OTP or compare his/her details in government databases. In some cases, videos are not even required.
The term 'video KYC' refers to e-KYC wherein the customer's face and IDs are shown in a video. It is a live interactive video call with the bank official or agent. This method is adopted by organizations requiring additional verification and fraud detection.
| e-KYC | Video KYC | |
|---|---|---|
| What it verifies | Identity via ID number and database match | Identity via ID number, database match, and live/recorded video |
| Customer effort | Enter ID details, confirm OTP | Record or join a short video |
| Typical use case | Fast, low-friction onboarding | Higher-risk onboarding, regulatory mandates |
| Speed | Near-instant | A few minutes |
Features
The E-KYC service provides many helpful features that enable customers to be verified easily and quickly. This service assists companies in gathering information about their customers and verifying their identity.
Automatically pulls out and cross-verifies customer data from their identification documents, eliminating manual typing errors and data entry mistakes.
Geo-tags the location of the customer while verifying to provide an added fraud prevention security measure that your compliance department will want for their records.
Verifies customers directly using the Aadhaar database of UIDAI; there are no third-party verifications involved.
Customer information is checked against government databases instantly and manually.
CLIENTS & PARTNERS
We have been working with enormous clients and have been enhancing the success ratio.
The E-KYC process consists of only a few basic steps, making it fast and convenient for customers. This process can be customized according to your business requirements as well.
Customer receives a secure verification link.
OTP verification confirms it's really them.
Customer uploads or records their KYC documents.
Data is extracted and cross-checked automatically.
Choose the Verification Type That Fits Your Business
For companies requiring identity verification linked to UIDAI.
Designed for financial institutions needing PAN verification.
Verification that the individual is controlling the mobile number.
For situations when an upload of ID documents is sufficient.
Verify users online without hindering the speed of account creation or mobile app registration.
Automate the KYC process of new clients and borrowers with a traceable and auditable verification process.
Verify borrowers quickly without being slowed down by paper-based document verification processes.
Verify the identity of policyholders during onboarding and claim process stages without face-to-face interaction.
Verify customers remotely without physical presence for new service connections and SIM card activation.
Verify the identity of customers, vendors, and partners who conduct transactions on your platform.
If your team wants to build the KYC process into your own product, then the NextBigBox solution provides a developer API, not just the verification page itself.
Kick off an ID verification process directly from within your application or platform.
Authenticate using the Aadhaar data stored in the UIDAI database programmatically.
Verify your PAN details through an API call in real time.
Integrate the verification process into your onboarding/CRM/LMS process.
Proven experience developing KYC and compliance solutions tailored for Indian financial institutions.
We will make our solution work with yours using an API, not vice versa.
Get technical support even at 2 AM if there is a problem, not the next business day.
No extra fees, no additional scope of work after onboarding.
See how NextBigBox's e-KYC platform fits into your existing onboarding flow, compliant, paperless, and live in weeks, not months.
Book a Demo
FAQs
Get quick answers to common questions about E-KYC solutions, how they work, and how they can help your business.
An eKYC system allows one to verify the identity of customers using government ID numbers such as Aadhaar or PAN numbers digitally, as opposed to requiring documents.
The customer provides ID information and validates his/her identity by means of an OTP, and the information is then cross-checked against the government database, Aadhaar for UIDAI verification, and PAN for financial verification.
Aadhaar or PAN numbers, depending on the type of verification that is required by the business.
The traditional KYC process requires the use of paper documents that require days to manually verify. E-KYC uses the same process but digitizes it using government databases for verification within minutes.
Yes. It performs verification from the Aadhaar database of UIDAI as part of the regular flow.
Yes. This feature of verification is available to banks and financial institutions.
Yes. The process of verification can be easily integrated into your CRM or LMS through an API.
Yes. NextBigBox offers eKYC, Aadhaar verification, and PAN verification as APIs, so your team can trigger verification directly from your own product.
Data is encrypted in transit and at rest, and the platform follows RBI, SEBI, and UIDAI guidelines throughout the verification process.
Fintech, banking, NBFCs, lending, insurance, telecom, and marketplaces are among the industries currently using NextBigBox's eKYC platform.