{"id":1719,"date":"2026-10-31T10:38:17","date_gmt":"2026-10-31T10:38:17","guid":{"rendered":"https:\/\/www.nextbigbox.in\/blogs\/?p=1719"},"modified":"2026-11-02T09:51:54","modified_gmt":"2026-11-02T09:51:54","slug":"what-is-an-ekyc-api-and-how-can-businesses-use-it","status":"publish","type":"post","link":"https:\/\/www.nextbigbox.in\/blogs\/what-is-an-ekyc-api-and-how-can-businesses-use-it\/","title":{"rendered":"What is an eKYC API and How Can Businesses Use It?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1719\" class=\"elementor elementor-1719\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f95f31 e-flex e-con-boxed e-con e-parent\" data-id=\"3f95f31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d97db68 elementor-widget elementor-widget-text-editor\" data-id=\"d97db68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Every business that handles money or sensitive services needs to know who its customer is. In the past, this meant paper forms, photocopies and long waits. Today, many businesses do the same job in a few minutes with an <\/span><b>eKYC API<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><h2><b>What is an eKYC API?<\/b><\/h2><p><b>eKYC<\/b><span style=\"font-weight: 400;\"> means electronic KYC. It is KYC done through digital methods instead of paper.<\/span><\/p><p><b>API<\/b><span style=\"font-weight: 400;\"> means <strong>Application Programming Interface<\/strong>. In simple words, it is a bridge. It lets one software system talk to another and ask for a result.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">So an <\/span><b><a href=\"https:\/\/www.nextbigbox.in\/ekyc-solution.php\">eKYC API<\/a><\/b><span style=\"font-weight: 400;\"> is a bridge that lets your app send a customer&#8217;s details or documents to a verification service and get back a result, such as &#8220;verified&#8221;, &#8220;not matched&#8221; or &#8220;needs review&#8221;.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Think of it like this. A customer opens your app and enters their PAN. Your app sends it through the API. The API checks the PAN against the official source and sends back the result in seconds. Your customer never has to upload a photocopy or visit a branch.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><h2><b>How Does an eKYC API Work? Step by Step<\/b><\/h2><p><span style=\"font-weight: 400;\">The exact flow depends on the provider and the checks you choose. A typical flow looks like this:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>The customer starts.<\/b><span style=\"font-weight: 400;\"> They open your app or website and begin sign up.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>You take consent.<\/b><span style=\"font-weight: 400;\"> The customer must be told clearly what data you will use and why, and must agree.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your system calls the API.<\/b><span style=\"font-weight: 400;\"> It sends the data needed, such as a PAN, a mobile number, a selfie, or an Aadhaar-based request, depending on the method.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>The provider checks the source.<\/b><span style=\"font-weight: 400;\"> The API connects with the relevant database or service and runs the check.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>You get a response.<\/b><span style=\"font-weight: 400;\"> It usually comes back as a result code and some data fields, such as a name match or a verified status.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your rules decide the next step.<\/b><span style=\"font-weight: 400;\"> You approve, reject, or send the case to a person for review.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>You store a record.<\/b><span style=\"font-weight: 400;\"> You keep the audit trail and proof of consent, as required by law, and protect it well.<\/span><\/li><\/ul><div>\u00a0<\/div><h2><b>Common Types of eKYC API Checks<\/b><\/h2><p><span style=\"font-weight: 400;\">Different checks do different jobs. Most businesses use a mix.<\/span><\/p><ul><li><b> Aadhaar OTP based eKYC<\/b><span style=\"font-weight: 400;\"> The customer enters their Aadhaar number and a one time password (OTP) is sent to their linked mobile. If it matches, UIDAI shares limited identity details. In India, this is allowed only for entities that are properly authorised, so not every business can use it.<\/span><\/li><li><b> Offline Aadhaar verification<\/b><span style=\"font-weight: 400;\"> Here, the customer shares a digitally signed Aadhaar XML file or secure QR code. The business checks the signature without needing a live link to UIDAI. For RBI regulated entities, this is an important alternative, especially because the masked Aadhaar can be used.<\/span><\/li><li><b> DigiLocker based document fetch<\/b><span style=\"font-weight: 400;\"> With the customer&#8217;s consent, a business can fetch issued documents such as PAN, driving licence or marksheets from DigiLocker. The documents come from the issuer, so they are more trustworthy than uploaded photos.<\/span><\/li><li><b> PAN verification<\/b><span style=\"font-weight: 400;\"> This checks whether a PAN is valid and whether the name matches the details the customer gave.<\/span><\/li><li><b> Face match and liveness check<\/b><span style=\"font-weight: 400;\"> The customer takes a selfie. The system compares it with the photo on the ID and checks that a real, live person is present, not a printed photo or a video replay.<\/span><\/li><li><b> Bank account verification<\/b><span style=\"font-weight: 400;\"> Often called a &#8220;penny drop&#8221;. A very small amount is sent to the account to check that the account number and name are correct.<\/span><\/li><li><b> Video KYC<\/b><span style=\"font-weight: 400;\"> A trained official of the business talks to the customer live on video, checks the documents, location and liveness, and records the session. RBI has set detailed rules for this process, called V CIP (Video based Customer Identification Process). Only entities allowed by RBI can use it.<\/span><\/li><li><b> CKYC lookup<\/b><span style=\"font-weight: 400;\"> This checks whether the customer already has a KYC record in the central KYC registry, so the customer does not need to repeat the full process.<\/span><\/li><\/ul><div>\u00a0<\/div><h2><b>Who Uses eKYC APIs?<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Banks and NBFCs<\/b><span style=\"font-weight: 400;\"> for account opening and loan onboarding<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Loan and fintech apps<\/b><span style=\"font-weight: 400;\"> to verify borrowers quickly<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Insurance companies<\/b><span style=\"font-weight: 400;\"> to issue policies faster<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Stock brokers and investment platforms<\/b><span style=\"font-weight: 400;\"> to open demat and trading accounts<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Wallets and payment apps<\/b><span style=\"font-weight: 400;\"> for account limits and compliance<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gig and delivery platforms<\/b><span style=\"font-weight: 400;\"> to check the identity of workers<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Rental, hiring and background check companies<\/b><span style=\"font-weight: 400;\"> to confirm identity before a deal or a job<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Note that the method you are allowed to use depends on your industry and licence. A fintech that works with a regulated lender may follow that lender&#8217;s KYC process.<\/span><\/p><p>\u00a0<\/p><h2><b>Simple Example: A Loan App<\/b><\/h2><p><span style=\"font-weight: 400;\">Say a customer wants a small personal loan on an app.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They enter their mobile number and give consent.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The app verifies the PAN through the API.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The customer completes identity verification using an allowed method, for example offline Aadhaar or DigiLocker.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A selfie is matched with the ID photo and a liveness check is done.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The bank account is verified before the loan is paid in.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The lender runs its credit checks and gives a decision.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">All of this can happen in minutes. Without eKYC, the same process may need photocopies, courier time and manual checking.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><h2><b>Benefits of Using an eKYC API<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Faster onboarding:<\/b><span style=\"font-weight: 400;\"> Customers finish sign up in minutes, so fewer drop off.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lower cost:<\/b><span style=\"font-weight: 400;\"> Less paper, fewer branch visits and less manual data entry.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fewer errors:<\/b><span style=\"font-weight: 400;\"> Data comes from a source, not from handwriting.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Better fraud control:<\/b><span style=\"font-weight: 400;\"> Face match, liveness and document checks make fake identity harder.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Audit trail:<\/b><span style=\"font-weight: 400;\"> Every check can be logged, which helps with audits.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Better customer experience:<\/b><span style=\"font-weight: 400;\"> Customers can sign up from home at any time.<\/span><\/li><\/ul><div style=\"text-indent: -12px;\">\u00a0<\/div><h2><b>Rules Businesses in India Should Know<\/b><\/h2><p><span style=\"font-weight: 400;\">This is a summary only. Always confirm with your compliance team.<\/span><\/p><ul><li><b> RBI KYC rules (for regulated entities).<\/b><span style=\"font-weight: 400;\"> Banks, NBFCs and other RBI regulated entities must follow the RBI Master Direction on KYC. It covers how to identify customers, how to do video KYC, how often to update KYC and how to keep records. For video KYC, the RBI rules include a live call with an official of the business, recording the session, a liveness check, confirming the customer&#8217;s location in India, and keeping the video safe.<\/span><\/li><li><b> Aadhaar rules.<\/b><span style=\"font-weight: 400;\"> Online Aadhaar authentication, such as OTP based eKYC, is limited to entities that are allowed under the Aadhaar Act and its regulations. This usually means working as an Authentication User Agency (AUA) or KYC User Agency (KUA), or through a licensed KUA as a sub KUA, with the needed approvals. RBI regulated entities may also need to be notified under the PMLA to collect Aadhaar numbers. If you are not eligible, the offline verification route or other allowed documents may be the right path. Check this before you build.<\/span><\/li><li><b> Data protection law (DPDP Act and Rules).<\/b><span style=\"font-weight: 400;\"> India&#8217;s Digital Personal Data Protection Rules, 2025 were notified on 13 November 2025, and the duties come into force in phases. Key ideas for businesses include:<\/span><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Give a clear consent notice in plain language that lists the data and the purpose, and tell people how to withdraw consent and complain.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use proper security measures such as encryption, masking, access controls and activity logs.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Report a data breach to affected people and to the Data Protection Board, with a detailed report within 72 hours of becoming aware.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delete personal data when the purpose is over or consent is withdrawn, unless a law requires you to keep it. KYC records often have legal retention periods, so check them.<\/span><\/li><\/ul><\/li><\/ul><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Please confirm the current start dates and your exact duties with a legal expert.<\/span><\/p><p>\u00a0<\/p><h2><b>How to Choose a Good eKYC API Provider<\/b><\/h2><p><span style=\"font-weight: 400;\">Use this checklist when you compare providers.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Compliance fit:<\/b><span style=\"font-weight: 400;\"> Does the provider support the methods you are legally allowed to use? Ask how it handles Aadhaar rules and RBI rules.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Security:<\/b><span style=\"font-weight: 400;\"> Ask about encryption, access control, data storage location, security audits and certifications.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Data handling:<\/b><span style=\"font-weight: 400;\"> Ask what data they store, for how long, and how it is deleted. A provider should not keep more than needed.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Accuracy and speed:<\/b><span style=\"font-weight: 400;\"> Ask about success rates, response time and uptime. Run a test before you commit.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fraud tools:<\/b><span style=\"font-weight: 400;\"> Check the quality of liveness detection and face match.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Audit logs and reports:<\/b><span style=\"font-weight: 400;\"> You should be able to get proof of each check.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Support and documentation:<\/b><span style=\"font-weight: 400;\"> Clear docs, test sandbox and quick help when something fails.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pricing:<\/b><span style=\"font-weight: 400;\"> Know the cost per call, fees for failed calls, and any minimum commitment.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reliable fallback:<\/b><span style=\"font-weight: 400;\"> What happens if a government source is down? Good providers have a plan.<\/span><\/li><\/ul><div style=\"text-indent: -12px;\">\u00a0<\/div><div style=\"text-indent: -12px;\"><b>Also Read this blog:\u00a0<a href=\"https:\/\/www.nextbigbox.in\/blogs\/how-to-complete-ekyc-online\/\">How to Complete eKYC Online?<\/a><br \/><\/b><\/div><div>\u00a0<\/div><h2><b>Common Mistakes to Avoid<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using an Aadhaar method that your business is not allowed to use<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collecting more data than you need<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not taking clear consent, or hiding it in long text<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Storing full Aadhaar numbers or photocopies when you do not have to<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Skipping liveness checks, which makes selfie fraud easy<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Having no plan for failed checks, so honest customers get stuck<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not testing with real devices and slow networks<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ignoring record retention and deletion rules<\/span><\/li><\/ul><div style=\"text-indent: -12px;\">\u00a0<\/div><h2><b>Challenges of eKYC<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Network and device problems:<\/b><span style=\"font-weight: 400;\"> Poor camera quality or weak internet can fail a check.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Name mismatches:<\/b><span style=\"font-weight: 400;\"> Small spelling differences can cause a mismatch. Allow a review path.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fraud tricks:<\/b><span style=\"font-weight: 400;\"> Fake documents and deepfakes are a growing risk, so use layered checks.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Changing rules:<\/b><span style=\"font-weight: 400;\"> Regulations change, so review your process regularly.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer trust:<\/b><span style=\"font-weight: 400;\"> Some people worry about sharing data. Clear, simple notices help.<\/span><\/li><\/ul><p><b>\u00a0<\/b><\/p><h2><b>Simple Steps to Get Started<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Know your legal duties.<\/b><span style=\"font-weight: 400;\"> Ask your compliance team which KYC methods you are allowed to use.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Map your customer journey.<\/b><span style=\"font-weight: 400;\"> Decide which checks are needed at each step.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Shortlist providers.<\/b><span style=\"font-weight: 400;\"> Use the checklist above and ask for a demo or sandbox.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Design consent and privacy notices.<\/b><span style=\"font-weight: 400;\"> Keep them short and clear.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Test the full flow.<\/b><span style=\"font-weight: 400;\"> Include edge cases such as failed OTPs and name mismatches.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Set up monitoring and manual review<\/b><span style=\"font-weight: 400;\"> for risky or unclear cases.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Train your team<\/b><span style=\"font-weight: 400;\"> and prepare a plan for data breaches.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Review regularly<\/b><span style=\"font-weight: 400;\"> as rules and fraud methods change.<\/span><\/li><\/ul><p>\u00a0<\/p><h2><b>Conclusion<\/b><\/h2><p><span style=\"font-weight: 400;\">An <strong>eKYC API<\/strong> can help a business onboard customers faster, cut costs and reduce fraud. But speed should never come before safety and law. Choose only the methods you are allowed to use, take clear consent, protect personal data, and pick a provider you can trust. With the right setup, eKYC can build a smooth and safe experience for both your business and your customers.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6395fa3 e-flex e-con-boxed e-con e-parent\" data-id=\"6395fa3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-648acba elementor-align-center elementor-widget elementor-widget-button\" data-id=\"648acba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.nextbigbox.in\/contact.php\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get a Free Marketing Consultation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-854b015 e-flex e-con-boxed e-con e-parent\" data-id=\"854b015\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a556941 elementor-widget elementor-widget-html\" data-id=\"a556941\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n\/* FAQ Section Styling *\/\r\n.faq-section {\r\n  padding: 60px 20px;\r\n  background: #f9f9f9;\r\n  font-family: Arial, sans-serif;\r\n}\r\n\r\n.faq-container {\r\n  max-width: 900px;\r\n  margin: auto;\r\n}\r\n\r\n.faq-heading {\r\n  text-align: center;\r\n  font-size: 32px;\r\n  margin-bottom: 40px;\r\n  color: #222;\r\n}\r\n\r\n.faq-item {\r\n  background: #fff;\r\n  border-radius: 8px;\r\n  margin-bottom: 15px;\r\n  overflow: hidden;\r\n  box-shadow: 0 4px 12px rgba(0,0,0,0.06);\r\n}\r\n\r\n.faq-question {\r\n  width: 100%;\r\n  padding: 18px 20px;\r\n  background: none;\r\n  border: none;\r\n  font-size: 18px;\r\n  font-weight: 600;\r\n  text-align: left;\r\n  cursor: pointer;\r\n  display: flex;\r\n  justify-content: space-between;\r\n  align-items: center;\r\n  color: #000; \/* text remains black *\/\r\n  transition: background-color 0.3s ease;\r\n}\r\n\r\n\/* Hover color *\/\r\n.faq-question:hover {\r\n  background-color: #ceb8f8;\r\n}\r\n\r\n\/* Active (opened) question *\/\r\n.faq-item.active .faq-question {\r\n  background-color: #ceb8f8;\r\n  color: #000;\r\n}\r\n\r\n.faq-question span {\r\n  font-size: 22px;\r\n  transition: transform 0.3s ease;\r\n}\r\n\r\n.faq-answer {\r\n  max-height: 0;\r\n  overflow: hidden;\r\n  transition: max-height 0.4s ease;\r\n  padding: 0 20px;\r\n}\r\n\r\n.faq-answer p {\r\n  padding: 15px 0;\r\n  color: #555;\r\n  line-height: 1.6;\r\n}\r\n\r\n.faq-item.active .faq-answer {\r\n  max-height: 250px;\r\n}\r\n\r\n.faq-item.active .faq-question span {\r\n  transform: rotate(45deg);\r\n}\r\n<\/style>\r\n\r\n<section class=\"faq-section\">\r\n  <div class=\"faq-container\">\r\n    <h2 class=\"faq-heading\">Frequently Asked Questions<\/h2>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n       1. What does eKYC stand for?\r\n        <span>+<\/span>\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>It stands for electronic Know Your Customer. It means confirming a person\u2019s identity online using photos, documents, and database checks instead of paperwork in person.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n       2. Is eKYC allowed in India?\r\n        <span>+<\/span>\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>Banks and other regulated sectors can use approved eKYC methods under certain conditions. Rules change over time, so check with your regulator or legal adviser.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n3. How long does online verification take?<span>+<\/span>\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>Many automatic checks finish in seconds or a few minutes. Cases that need a manual review take longer, depending on your own process.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n        4. How do I pick an eKYC solution provider?\r\n        <span>+<\/span>\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>Compare data safety, supported documents, support quality, and pricing. Test the service with real-looking cases before you sign anything.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-question\">\r\n        5. Is my customers\u2019 data safe during verification?\r\n        <span>+<\/span>\r\n      <\/button>\r\n      <div class=\"faq-answer\">\r\n        <p>That depends on how the service and your business handle it. 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It is KYC done through [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1720,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_ppma_block_editor_authors":""},"categories":[55],"tags":[201,224,225,207],"ppma_author":[221],"class_list":["post-1719","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-kyc-service","tag-ekyc","tag-ekyc-api","tag-what-is-an-ekyc-api","tag-what-is-ekyc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is an eKYC API and How Can Businesses Use It? - NextBigBox<\/title>\n<meta name=\"description\" content=\"Understand what an eKYC API is, how it works, and how businesses can use it to simplify customer verification and streamline digital onboarding.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nextbigbox.in\/blogs\/what-is-an-ekyc-api-and-how-can-businesses-use-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is an eKYC API and How Can Businesses Use It? 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